Refurbishment and repositioning
Refurbish the hotel without losing control of the operation.
A refurbishment is judged by two things: what the guest sees when it reopens, and what the hotel lost while the work was going on. Both are programme decisions taken long before the first room closes.
We plan refurbishment around the operation: how many keys can be released at once, which risers can be touched, when the public areas can close and what has to be manufactured in advance so a closed floor is never waiting on a delivery.
Scope
What this covers.
Programme control
- Phased refurbishment by floor, wing or stack
- Room by room programmes with rolling handover
- Public area closure planning and temporary arrangements
- Procurement scheduled around shutdown dates
- Multi-property roll-outs on a repeating cycle
Working in a live hotel
- Guest and staff separation, protected routes and lifts
- Noise and dust control, with agreed working hours
- Existing service surveys before any strip-out
- Fire, life safety and escape route continuity
- Waste, deliveries and out of hours logistics
Reopening
- Mock-up rooms agreed with owner and operator
- Brand standard compliance and approvals
- Testing, commissioning and snagging
- Deep clean, dressing and reopening sequence
- Defect period and remedial planning
Control
How the scope is held together.
Surveys before assumptions
Existing risers, service routes and structural conditions are surveyed and recorded before the scope is fixed. Refurbishment cost usually moves because of what was behind the wall, not what was drawn on it.
Manufacture ahead of the closure
Joinery, casegoods and stone are produced and inspected before a floor is taken out of service, so the closed period is installation only.
Revenue protected in the plan
The number of keys out of service at any point is a commercial decision. We build the programme around the number the owner and operator agree, not the number that suits the site.
Before we price
What we need from you.
Send whatever exists today. We will tell you what is missing rather than build a number on assumptions.
- Current property drawings, or a note that none exist
- Number of keys and the number that can be released at once
- Which public areas can close, and when
- Brand standard or refurbishment cycle requirements
- Target reopening date and any seasonal constraint
- Known condition issues from previous surveys
Questions
What hotel clients ask us.
Discuss a hotel project
Tell us what is being built or refurbished.
Tell us where the project is and which parts of the interior scope require support. We will review the information and recommend the most appropriate delivery structure.